1. PRICE LIST
All the prices shown in the list of our products www.lafrescacosmetica.com include VAT in the countries where it is applicable and are valid except for transcription errors or computer problems.
This is because the applicable taxes vary depending on the country of destination of the purchase. The final purchase summary shows the final purchase price, indicating the amount corresponding to the applicable taxes according to the country chosen in the shipping data.
In relation to the Value Added Tax, as a rule, the 21% tax rate will be applied for transport and products for the territory of the European Union where this tax is applicable. All companies belonging to countries of the European Union that have an intra-community CIF will be exempt from paying this tax, except Spain. In the sale to any other country in the world, VAT will not be charged, however the customs systems of each country will apply the corresponding tax charges, which must be paid at destination by the recipient of the merchandise.
Due to their special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-EU territories. Therefore, purchases made by residents of these territories are exempt from paying VAT (customs clearance costs and import taxes are not included in the price of the item or shipping and must be paid at destination by the recipient of the merchandise).
The prices in dollars or other foreign currencies that are shown on the website of www.lafrescacosmetica.com, are indicative and result from applying the daily exchange rate of the dollar with respect to the Euro, hence the possible fluctuations in prices.
The prices displayed on www.lafrescacosmetica.com may be reviewed and modified if conditions require it at any time.
2. PAYMENT SYSTEMS
VISA or MASTERCARD credit card
Paypal (€ 3.00 operation supplement)
If you select bank transfer as the payment method, you will receive, together with the confirmation of your order, an e-mail indicating the account number in which to make the bank transfer in the name of LA FRESCA COSMÉTICA ECOLÓGICA S.L.
It is very important that you indicate in the subject the order number, as well as your name and surname, and make the transfer within 3 days from the day I place the order to validate it.
The order will not be considered effective until you send the transfer receipt by e-mail firstname.lastname@example.org and it is effectively verified by our bank that the deposit has been made.
Do not forget that you must make the payment in euros and that all possible exchange and bank commissions are at your expense when opting for this payment system.
b) VISA or MASTERCARD credit card.
By selecting the safe purchase mode, we guarantee that each of the transactions carried out at LA FRESCA COSMÉTICA ECOLÓGICA S.L. is 100% secure. All operations involving the transmission of personal or bank data are carried out using a secure environment. LA FRESCA COSMÉTICA ECOLÓGICA S.L. uses a server based on standard SSL (Secure Socked Layer) security technology. All the information you transmit to us travels encrypted through the network.
Likewise, the data on your credit card are not registered in any database but go directly to the POS (Point of Sale Terminal of the Bank).
We also inform you that to provide greater security to credit card owners, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are the holder of a “secured” card, you can always make payments with a VISA or MASTERCARD card in our store.
When paying with a VISA or MASTERCARD card, you will always be asked for the following information: the card number, the expiration date, and a validation code, which matches the last 3 digits of the number printed in italics on the back of your credit card. credit, thus offering more guarantees about the security of the transaction.
3. SHIPPING METHODS AND DELIVERY TIMES
Due to the specialisation and the artisan component of the items offered at LA FRESCA COSMÉTICA ECOLÓGICA S.L., orders arrive within approximately 5 business days, depending on the availability of the products and the destination countries.
LA FRESCA COSMÉTICA ECOLÓGICA S.L. reserves the right to vary the type of shipment and the company through which it is made, regardless of what is stated on these pages and provided that it does not entail any manifest damage to the client. Shipping costs to the Balearic and Canary Islands and abroad, which carry a supplement, are excluded, consult 967037323.
In Albacete capital, Balearic Islands, Canary Islands, Ceuta and Melilla the corresponding shipping costs will be added, free shipping costs are excluded.
3.1 SHIPPING TERMS FOR PROFESSIONAL CUSTOMERS
Below 500€ (VAT not included) shipping to the Iberian peninsula is 5.99 €. Upwards of 500 € (VAT not included) it is free of charge.
For shipments to the Canary Islands, all orders up to 250 € (VAT not included) are 15 €. Upwards of 250 € up to 500 € (VAT not included), they are 21 €. No free shipping offered.
Shipment to Baleares, Ceuta and Melilla up to 250 € (VAT not included) is 9.00 €. From 251 € to 500 € (VAT not included), it is 15 €. No free shipping offered.
The clients of LA FRESCA COSMÉTICA ECOLÓGICA S.L. They benefit from the trust that expert craftsmen offer, since using the highest quality materials they produce our articles, always having a one-year warranty against manufacturing defects.
Defects or damage due to improper use or handling of the material or wear caused by normal use of the same, are not included in this warranty.
The losses in the functionality of the articles, due to the limitations of their conception, are also excluded from the coverage of this guarantee.
Upon receipt of the order, the customer must review the merchandise and, in the event of an incident, must reflect it on the delivery note provided by the logistics company or transport agency for signature and acceptance.
5. RETURNS AND EXCHANGE OF MATERIAL
Our customer service department has an after-sales service to solve any problem with our items or shipments, through which we try to offer quick and effective attention to our customers.
If for any reason you are not satisfied with your order, you have a period of 7 business days, from the date of delivery of the order, to return it. (According to art. 44 of Law 7/1996, of January 15, on the Retail Trade Regulation modified by Law 47/2002, of December 19.).
You only must send us the product in perfect condition and in its original packaging, including guarantees, labels and instructions for use.
It is very important that you return the perfectly packaged exchange or return products to us. If the products are damaged due to improper packaging, we will not accept the return.
Once we receive the merchandise in our warehouses and check that all the above conditions are met, www.lafrescacosmetica.com will accept the return of the product and will proceed to refund the amount according to the payment method made, and where appropriate, upon shipment of the new product.
Sometimes shipments abroad may have added costs at the customs of the country of delivery or added taxes. In case of not picking up the order, the amount will not be refunded.
In the case of defective products or wrong shipments, all shipping costs will be borne by www.lafrescacosmetica.com.
To make a change or return, you must send us an e-mail to email@example.com or call us at (+34) 953 72 40 31.
6. LIMITATION OF LIABILITY
It is the responsibility of the client to be able to use the materials that LA FRESCA COSMÉTICA ECOLÓGICA S.L. distribuye.LA FRESCA COSMÉTICA ECOLÓGICA S.L. declines all responsibility for the use that our clients give to the distributed products.
7. LEGISLATION AND JURSIDICTION
These general conditions will be interpreted in accordance with the legislation in force in Spain on the matter, which will be applied subsidiarily in everything that has not been provided for in them. (Basically Law 34/2002 of July 11 on information services and electronic commerce)
Both parties submit to the jurisdiction of the Courts of Albacete.